Privacy Policy

1. Introduction

Angelic Hair by Angelina Hysko (“we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website (angelicchair.com) and our services. We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is Angelic Hair by Angelina Hysko, located at 96–98 Harrogate Road, Chapel Allerton, Leeds LS7 4LZ, United Kingdom. If you have any questions about this policy or your personal data, please contact us via our contact page or through Instagram at @Angelicc.hair.

3. Information We Collect

We may collect the following personal data:

• Contact form data — your name, email address, preferred location, service interest and any message you submit through our website contact form.
• Booking data — if you book an appointment through Fresha (our third-party booking platform for our Leeds salon), Fresha will collect your name, contact details, appointment preferences and payment information. Please refer to Fresha's Privacy Policy for details on how they handle your data.
• Social media interactions — if you contact us or interact with us via Instagram or other social media platforms, the platform may share certain information with us in accordance with their own privacy policies.
• Website usage data — we may collect technical data such as your IP address, browser type, pages visited and time spent on our website through cookies and similar technologies.

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide customer service.
• To manage and fulfil your appointments and bookings.
• To improve our website, services and client experience.
• To comply with legal obligations.

5. Legal Basis for Processing

Under the UK GDPR, we process your data based on the following lawful bases:

• Consent — when you submit a contact form or accept cookies on our website.
• Contractual necessity — to fulfil appointments and services you have requested.
• Legitimate interest — to improve our services and maintain our business operations.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

We may use the following types of cookies:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — to help us understand website usage and improve our content.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Third-Party Services

Our website contains links to third-party services, including:

• Fresha — for online booking and appointment management (Leeds salon only).
• Instagram — for social media content and direct messaging.
• Google Maps — for displaying our salon location.

These third-party services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of external websites.

8. Data Sharing

We do not sell, trade or rent your personal data to third parties. We will never share your information for marketing purposes without your explicit consent. We may share your data only in the following circumstances: with service providers who assist in operating our website and business (under appropriate data processing agreements), or where required by law or to protect our legal rights.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form enquiries are retained for up to 12 months unless you request earlier deletion. Booking records managed through Fresha are subject to Fresha's own data retention policies.

10. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate data.
• Right to erasure — to request deletion of your personal data.
• Right to restrict processing — to request that we limit how we use your data.
• Right to data portability — to receive your data in a portable format.
• Right to object — to object to certain types of data processing.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us via our contact page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Data Security

We take reasonable measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch: